The Innovations for Social Accountability in Cambodia (ISAC) project, funded by the U.S. Agency for International Development (USAID) and led by FHI 360, works with partners to improve delivery of public education and health services in 64 sangkats (administrative units) in seven municipalities of six provinces in Cambodia, as well as in two khans (districts) in the capital city of Phnom Penh.
While implementing demand-side social accountability activities, ISAC is engaging citizens in government by increasing their access to information on government decisions and processes. ISAC also works to increase citizens’ understanding of how public funds for public services are planned, spent and invested.
ISAC uses education, outreach and digital technology to amplify its activities. The project team trains and helps partners apply design thinking to increase citizen-led engagement in innovations workshops held to determine effective responses to local challenges. The project also applies Do No Harm principles to all its activities to safeguard partners, participants and staff. It also engages diverse voices to ensure social inclusion.